Takealot is a leading South African ecommerce company founded in the year 2011. Headquartered in Cape Town, the company employs over 800, including the support staff at its two warehouses in Cape Town and Johannesburg.
How to Contact Takealot Customer Support/Phone Number?
Customer Care phone: +27 87 362 8000
Email: [email protected]
Takealot registered office address
Takealot Online Shopping in South Africa Address:
12th Floor, Takealot Building, 10 Rua Vasco Da Gama Plain, Foreshore, Cape Town 8001, South Africa
- There are close to 20 departments on the website offering a range of products.
- Orders over R450 value enjoy free delivery.
- Founded: 2011
How to find Takealot?
You can check here
Contact Takealot support on Social Media (click on the icons)
Purchases on Takealot can be made using Visa, MasterCard, American Express and Diners Club cards. Orders over R450 value enjoy free delivery. Options include Standard, Economy, Same Day and Express. Shoppers also have the option to collect an item directly from the warehouse. They include computers, smartphones, tablets, cameras, televisions, books, gaming, apparel, toys, cosmetics, health products, home decor items, furniture, among others.
Takealot Frequently Asked Questions(FAQs)
How are Large Appliances delivered?
- Large Appliances are delivered by a two-man team from the Takealot Delivery Team or one of our third-party couriers.
- Due to their size, it is advised that these products be delivered straight to the place of their intended use.
What are my payment options?
Payment can be made via:
- Credit & Debit Card
- Maestro & Visa Electron
- Ozow: EFT with Ozow enables you to make EFT payments that clear immediately. ABSA, Capitec, FNB, Nedbank, Standard Bank and Investec are supported.
- PayFast: EFT with PayFast enables you to make instant EFT payments that clear immediately. FNB, Nedbank, Standard Bank & Investec are supported.
- COD (Cash on Delivery): Offered as a payment option for certain orders, delivered within certain geographical areas, and on select products based on value. Only cash payments are accepted. No card or digital payment facilities are available at this time.
- Discovery Miles
- Mobicred: Online credit facility that allows you to pay in monthly instalments.
- Nedbank Personal Loan: Online credit offer that allows you to pay in monthly instalments. No Nedbank bank account is required to qualify.
- NSFAS Wallet (student financial aid)
- MasterPass by MasterCard
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12 thoughts on “Takealot customer service Phone/Email”
Hi all i have been tryingbto purches items .i expierence a lot of problems to to .how do i purches the items from my card out because iam struggling to pay through my bankaccount and the i was blocked out of my account so i deleted my banking app .hou can i lock out my items from my chard to pay if i want to go and pay take a lot rather at the ATM.please help me to purches my item from the take alot app from the ATM payment
Hi I would like to oder a product that is not in your catalog. The product is a casio blue face map 1380 please advise if you can order for ne
I have a business profile for appliances
I was saddened and terribly disappointed with my first order of a cellphone for over R 9 000,00 and which I paid for by credit card. I was over exited, because I hadn’t a new cellphone in over 4 years. Also seen that I have a huge mental health problem I thought the new cellphone, will lift my spirit . Well Takealot knew how to ruined it. I went on the website receive all the different options. I decided to pay a delivery fee and wanted to collect the item the same afternoon, but to no avail. The warehouse in Glen Marais, Kempton Park is only a few kilometers from one of the collection points, which is Unit 2C Grader Place, 23 Grader Road, Spartan Kempton Park. I need to mention, which wouldn’t be a problem to Takealot.com to deliver the same day. But surprise, surprise I was asked for a copy of my ID document, which I understand! I provided a copy of my ID to them, but I am still waiting on my SMS or e-mail to collect. I received an e-mail this morning that I might receive the order only from tomorrow, 3 June, 2022 and that after I paid a delivery fee of R 85,00 for the same day delivery which was yesterday, 1 June, 2022. Well with my mental health problems, will a company so big as Takealot.com with millions of clients/customers really care for one client or customer, I don’t think so!! I forgot to mention that your system failed me very badly as well, the one glitch after the other when I tried to complete something and retried so many times to submit!!! Feeling a little better after I expressed myself. Well let us wait and see if a miracle will still happen today, 2 June, 2022. Well I will include my order no. 107920532, if that will matter!!
What is the R30 extra you are charging on an order that i collect myself ?
Good Morning, i trust you are well? Please can i cancel order 121562597, as i found the charger, please will they refund back onto my credit card urgently please . 385 Ermelo Crescent Faerie Glen
Thank you Michelle Minne
I’m really not happy with how takealot is doing me😞
Hi I am not happy with takealot and be assure I will make this public
I am really not happy with takealot they just don’t care about other people needs but be assured I will make this public
Morning I received your miss call yesterday about an Apple phone pro 14 just want to make sure is that you
TAKELOT IS TAKING A LOT WHEN ONE PAYS FOR GUARANTEED SAME DAY DELIVERY BUT YET THEY DO NOT DELIVER YOUR GOODS
I place a order on the 8 May 2023 on takelot on Facebook paid for a s22 samsung galaxy ultra 5g 256gb I still wait for delivery this is bad service and I buy many times at takelot thank you