TideBit Customer care Contacts

TideBit is a Hong Kong-based crypto exchange.

How to Contact TideBit Exchange Customer Support/Phone Number?

Customer Care phone: +852 6735 6499
Email: [email protected]
Website: https://www.tidebit.one/

TideBit Exchange registered office address

Unit 3209, 32/F, Office Tower, Convention Plaza, Convention and Exhibition Centre, 1 Harbour Road, Wanchai, Hong Kong, China.

Business hour: Monday – Friday, 10:00am – 7:00pm (Except Public Holidays)

About TideBit Exchange

Founded: 2017

Company: Crypto Exchange

TideBit is building a digital asset exchange with support for multiple digital assets including Bitcoin, Ethereum, ANS, Ripple, Litecoin, Monero, Zcash, and several more. TideBit provides value to a $50 billion under-served market.

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TideBit Exchange Features

Hong Kong’s No.1 digital asset trading platform

TideBit’s parent company has a history of more than 30 years and has operations all over the world and in numerous industries.

Strict risk management

Using a multi-signature cold wallet to store digital assets to ensure the safety of user’s assets.

Stable fiat ccy in and out

They are the very few trading platforms in the world that can accept direct trading in Hong Kong Dollars, the first choice by novices and professional users.

Multi-channel customer service

Users can use Whatsapp, Facebook, email to ask questions and support, which is unique within the industry.

Fiat Support

You can use Hong Kong Dollars (HKD) and US Dollars (USD) for trading, allowing you to access liquidity at any time.

Click here to know the Market Rates

TideBit Exchange Platform

High Performance

In the cryptocurrency market, a fraction of a second can mean the difference between a profit and a loss. Tidebit provides a next-generation high-performance trading platform that can protect the entire value chain, end to end. To do this, Tidebit redesigned our trading platform from the ground up.

Cutting Edge Innovative Technology

Tidebit team consists of dynamic and brilliant engineers from top financial institutions and prominent high tech firms around the globe with one mission to build the most innovative cryptocurrency exchange with our cutting-edge technology.

Lower Cost

Tidebit started out with a mission of cutting out fee that makes other trading platforms costly. With our transparent, technology-driven, low commissions and best price executions to minimize your cost and to maximize your returns.


Tidebit uses state-of-the-art security measures when handling your information and transactions. Your sensitive personal information is fully encrypted and securely stored.


Today, there is a complex system of cryptocurrency trading that may seem daunting to newcomers. Making Tidebit simple, focused, and immediately understandable is hard work. But we believe that by sticking to this goal, we can make something really special.

Click here to know the Trading Fees

Top 6 Traders of Cryptocurrencies in TideBit Exchange

TideBit Token

Download TideBit app

TideBit App on Google play

TideBit App on Apple App Store


1. How to use TideBit friend recommendation?

2. What are the Transaction Fees?

3. How to Log in Tidebit Exchange?

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