Troika Smart Card Customer Care Contact in Russia

Troika Smart Card Russia Customer Care Phone number, Address, Email, Opening Hours, Website, Check Balance, Recharge & Refund Details and Social Media

The Troika Smart Card is the easiest way to pay for traveling by public transport.

How to Contact Troika smart card Customer Support/Phone Number?

Customer Care phone: +603-2714 8888
Email: N/A

Troika Smart Card Registered Office Address

Head Quarters: Russia

About Troika Smart Card

Location: Moscow

Currency: Russian Ruble

Usage: GUP Moskovsky Metropoliten, Elektrichka, Mosgortrans tram, Mosgortrans trolleybus, Mosgortrans bus

The Troika card is a contactless reusable card designed to pay for public transport in Moscow. It is the centerpiece of the new ticketing menu introduced in Moscow on April 2, 2013. Troika card Passengers using the Troika card can pay for their trips by bus, trolley bus, or tram for 31 rubles and the Moscow Metro for 32 rubles.

Troika Card Features

  • Fare Payment: The Troika card allowed users to pay for fares on various modes of transportation in Moscow, such as the metro, buses, trams, and suburban trains. It provided a convenient way to travel within the city and between different regions.
  • Balance Recharge: Users could add credit or funds to their Troika cards either online, through automated ticketing machines, or at authorized points of sale. This feature enabled users to top up their cards with the required amount for future transportation use.
  • Contactless Payment: The Troika card utilized contactless technology, allowing users to simply tap their cards on the designated card readers without the need to swipe or insert the card. This feature facilitated quick and efficient payment during rush hours or busy periods.
  • Transfer Benefits: The Troika card provided certain transfer benefits. For example, if a passenger transferred from one mode of transportation to another within a specified time period (usually within 90 minutes), they would receive a discounted fare for the subsequent leg of their journey.
  • Integration with Other Systems: In addition to transportation services, the Troika card could also be used for other purposes, such as payment at select retail outlets, parking lots, and some cultural and entertainment venues.

How to buy a Troika Card in Russia?

  1. Visit
  2. Approach the Sales Point
  3. Choose the Card Type
  4. Provide Necessary Information
  5. Pay for the Card
  6. Receive the Troika Card

How to Top up / Recharge Troika Card Russia?

  • At cash desks at the Moscow Metro and the MCC stations, at suburban train stations, at the Mosgortans ticket machines, at Aeroexpress ticket machines and at cash desks.

How to get a Refund from the Troika Card?

  • Refund or Replacement within 30 days of receipt.

List of Travel Cards in WorldWide

View the List of Travel Cards in WorldWide Address, Phone Number, Email and Website through the above link.

Contact Troika on Social Media

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