Ventra Card in Chicago, IL, USA Customer Care Phone number, How to buy, register, top up, Check the balance online?

Ventra Card in Chicago, IL, USA Customer Care Phone number, Address, Email, Opening Hours, Website, Check Balance, Recharge & Refund Details and Social Media

Ventra Card is the name of our fare system. You can buy Ventra Cards to store passes and fare value or disposable Ventra Tickets to ride CTA and Pace buses.

How to Contact Ventra Card Customer Support/Phone Number?

Customer Care phone: +1 877-669-8368
Email: [email protected]

Ventra Card Registered Office Address

Head Quarters: Chicago, IL, USA.

About Ventra Card

Location: Chicago

Currency: United States Dollar

Usage: Chicago Transit Authority, Metra, Pace

This Card is an electronic fare payment system for Regional Transportation Authority that replaced the Chicago Card and the Transit Card automated fare collection systems. Ventra launched in August 2013, with a full system transition occurring in July 2014.

Ventra Card Features

  • Ventra Card: a transit + optional Debit MasterCard® that can be used for transit and everyday purchases
  • Ventra Tickets: single-ride and One-day passes
  • Personal, contactless, bank-issued credit and debit cards can be used for transit
  • Eventually, compatible smartphones

How to buy a Ventra Card in USA?

  1. Visit
  2. From any Ventra Vending Machine
  3. At about 1,300 retail locations (including most drugstores and Currency Exchanges)
  4. Through the Ventra app for Google Pay, iPhone, or Apple Watch users
  5. By visiting the Ventra Customer Service Center at 567 W. Lake St. in Chicago.
  6. By calling 1-877-NOW-VENTRA

How to Check Ventra Card Balance in the USA?

1. Visit:

2. Click on the link “Check Balance.”

Ventra Card USA

3. Enter Your Card Serial Number and Card Expiration Date

Ventra Card USA

4. Click Submit Button.

How to Top up / Recharge Ventra Card USA?

  1. Visit
  2. Mobile App: Download the Ventra mobile app on your smartphone from the App Store (iOS) or Google Play Store (Android).
  3. Ventra Vending Machines: Look for Ventra vending machines located at CTA ‘L’ stations, CTA bus terminals, and other Ventra retail locations.
  4. Insert your Ventra Card into the machine, select the “Add Transit Value” option, and follow the instructions to recharge your card using cash, credit/debit card, or a linked bank account.
  5. Ventra Retailers: Many retail locations, such as Walgreens, Jewel-Osco, and CVS Pharmacy, have Ventra Card reload machines available. Locate a participating retailer near you and follow the instructions at the reload machine to add value to your card.
  6. Ventra Customer Service Centers: Visit a Ventra Customer Service Center, which are usually located at major transit stations such as Chicago Union Station, Ogilvie Transportation Center, or Midway and O’Hare airports.
  7. Inform the staff that you would like to top up your Ventra Card, and they will assist you in the process.

How to get a Refund from the Ventra Card?

  • No refunds of Ventra account balances.

List of Travel Cards WorldWide

View the List of Travel Cards in WorldWide Address, Phone Number, Email and Website through the above link.

Contact Ventra Card support on Social Media

Download Ventra Card app

Ventra Card App on Google Play

Ventra Card App on Apple App Store

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