Virtuse Exchange Customer Care Contacts

Virtuse Exchange is a Europe-based exchange with offices in Singapore.

How to Contact Virtuse Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]

Virtuse registered office address

Karadžičova, Bratislava II, Bratislavský kraj 82108, Slovensko

About Virtuse Exchange

Founded: May 2019

Founder & CEO: Ras Vasilisin

Virtuse’s vision is to democratize finance and bridge the divide between the traditional financial system and emerging digital currencies. Through virtuse’s fiat gateway, clients can purchase crypto with 20 fiat currencies. The exchange aims to offer an intuitive user interface and a pro platform that enables trading with technical analysis tools. Virtuse has implemented robust AML/KYC measures via Coinfirm, the global leader in AML for digital currencies.

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Digital Wealth

We enable clients with more than $20,000 to create end-to-end digital investing experiences tailored to their unique needs.


Make instant purchases or set up a recurring investment from as little as $10 a month. The Virtuse platform is the easiest way to invest in crypto and gold.

Fiat Deposits

Convert over 20 local currencies into Bitcoin, Ethereum, USDT, or other cryptocurrencies in minutes using your Visa, Mastercard, or make and receive SEPA payments.


When you own at least 10k VIRTU, you qualify for zero trading fees on all our assets.

Serious Security

We take the security of your information and your money very seriously. We store everything on a remote server with bank-level security and data encryption.


We strive to comply with all European Union laws and regulations, such as GDPR and AMLD5.

Click here to know the Deposit and Withdrawl Fee

Buy Bitcoin Here

Top 10 Traders of Cryptocurrencies in Virtuse Exchange

Basic Attention Token
Gemini Dollar
PAX Gold
Paxos Standard

Click here to know more coins


1. How do I view my deposit history?

  • Login to your Virtuse Account using your email address and password
  • Click on the Deposits/Withdrawals tab.
  • Scroll down and you will see 2 tabs: Fiat wallet history and Crypto wallet history.
  • Click on the fiat wallet history tab to see your fiat deposit history, or click on crypto wallet history to see your crypto wallet history.

2. What are the account purchase and deposit limits when funding my account?

Listed below is a summary of what limits are applied when using credit/debit and SEPA payments as funding methods:

  • The total minimum account balance limit is $50
  • Cryptocurrency’s minimum purchase limit is $50 per transaction.

3. What verification is required to withdraw?

  • There is not additional verification for withdrawal up to 1 BTC equivalent.
  • For withdrawals above 1 BTC equivalent, passing through Virtuse’s KYC verification process is required.

4. How to withdraw cryptocurrency from virtuse exchange?

  • Login to your Virtuse Account using your email address and password
  • Click on the Deposits/Withdrawals tab
  • Under Crypto Balance, click on the red “Withdraw” button on the coin you wish to withdraw
  • Enter the address you wish to withdraw your coin to
  • Enter the amount you wish to withdraw
  • Click on “Send OTP”, enter the OTP you receive into the OTP field and click on withdraw
  • The coin will be withdrawn and sent to the address you specified.

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