WhiteBIT Customer care Contacts

WhiteBIT is a licensed cryptocurrency exchange.

How to Contact WhiteBIT Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]
Website: https://whitebit.com/

WhiteBIT registered office address

European Union (EU).

About WhiteBIT Exchange

Founder: Vladimir Nosov

Founded: 2017

WhiteBIT provides a secure and easy-to-use digital asset trading platform. The platform offers an intuitive user interface with advanced chart tools, fiat to crypto trading, competitive fees, and 24/7 support. WhiteBIT was founded in 2017 and is headquartered in Tallinn, Estonia.

Click here to Log in

Margin Trading

Margin accounts allow traders to access greater sums of capital and leverage their positions as well as diversify their portfolios.

Click here to know the Fee Schedule

Smart Staking

A marketing tool that rewards you for holding a deposit. Earn up to 18% interest rate per 6 months.

Referral Program

Invite friends by sending them your referral link and receive 40% of their trading fees.

Fee for trading

0.1% trading fee

*The highest trading fee on our exchange is 0,1%.

However, some pairs can have lower fees. In this case, the exact amount is shown on the “Live trading” page when an order is placed.

0.098% daily fee for using loaned funds on margin trading.

Click here to Trade

Top 100 Traders of Cryptocurrencies in WhiteBIT Exchange

Ethereum BSB Token Safemars EarnX
Bitcoin Vidya Monero Web Coin Pay
Bitcoin Cash TrueUSD 0x Strite
Binance Coin Stakenet Chainlink TILWIKI
Litecoin Jinbi Token Horizen LONG COIN
XRP Dynamic GokuMarket Credit HOGL finance
Stellar Dogira The Graph BELIEVER
EOS ICHI Katalyo AurusDeFi
Ethereum Classic AXEL USD Coin AurusGOLD
TRON Vanilla Network Hoge Finance Superbid
Neo Falcon Project BitTorrent Bitcoin Vault
Uniswap MimbleWimbleCoin Bitcoin SV Counos X
Waves Orfano Save Planet Earth Agoras Tokens
Band Protocol Bloomzed Loyalty Club Ticket Dai AceD
Dogecoin Patientory Tether Everex
Polygon United Mello Token DigitalNote
Synthetix Prime Whiterock Company Froge Finance Lotto
Dash CFX Quantum Paxos Standard Simple Software Solutions
Basic Attention Token SAFE Community Token GrafSound Energi
Maker Dovu Footballcoin Aidos Kuneen
yearn.finance Raven X STARK CHAIN Polis
SafeMoon Medicalveda NCAT Token UCA Coin
OMG Network Sologenic Smartlands Network Curio
Kyber Network Crystal Legacy Neurotoken Aryacoin Nuco.cloud
Zcash FIO Protocol MediconnectUk EFFORCE

Click here to know more coins

Download WhiteBIT app

WhiteBIT app on Google play

WhiteBIT app on Apple App Store


1. How to pass the KYC verification?

  • The process of verification is very easy. It will only take a few minutes.
  • Log in to your account and go to the Verification section.
  • Enter all the personal information (keep in mind that fields can’t be left blank).
  • Attach a photo of one of the necessary documents: passport, national ID Card or driver’s license.
  • Take a selfie with your document and a note with today’s date, signature, and “WhiteBIT.com” written on it. Attach it too.

2. When you sign up on WhiteBIT?

you’ll have 3 types of Balances:

  • Main
  • Trade
  • Margin

There are 3 types of Balances for extra security and convenience. You can control your funds even better: trade only the assets from your Trade or Margin Balances, and don’t worry about Main Balance. You can transfer your funds back and forth at any time.

Main Balance allows:

  • deposits;
  • withdrawals;
  • receiving interests for referrals;
  • activating WhiteBIT codes;
  • receiving funds after WhiteBIT codes activation;
  • activating SMART Staking plans;
  • receiving interests after closing SMART Staking Plan

Trade Balance is designed for spot trading only (placing all types of orders).

  • To start trading, one should transfer the required amount of funds from Main to Trade Balance.

Margin Balance is for margin trading only.

  • To start trading with the х5 leverage, one should transfer the required amount of funds from Main to Margin Balance.

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