ZB Customer care Contacts

ZB.com (Chinese) now is a Zurich-based cryptocurrency exchange.

How to Contact ZB Exchange Customer Support/Phone Number?

Customer Care phone: N/A
Email: [email protected]
Website: https://www.zb.com/en/

ZB registered office address

Hong Kong, China.

About ZB Exchange

Founded: 2013


CHBTC.com has been a reliable digital asset trading platform. Due to Chinese Regulatory compliance CHBTC had ceased all trading activity on 30th September, 2017. CHBTC dismissed the Chinese operation team and let the overseas operation team take over. Since then, CHBTC changed its name to ZB.com and focus on international operation.

ZB.com(Chinese:中币) now is a Zurich-based cryptocurrency exchange. It has offices in HK, SG, UAE, R.O.K, Swit, MLT, MAS, UAE and USA. The platform uses multiple technical security protection to build a professional financial level digital asset transaction network.

Click here to Log in.

ZB.com Features

Safe Operation For More Than 7 years

Safe operation for more than 7 years, providing enterprise-level technical service for dozens of partners

One-stop Service

OTC trading, spot trading, leverage trading, provide you with one-stop service

1. Exchange

Spot transactions are conversions between digital assets, using one digital asset as a unit of account to buy other digital currencies. ZB.com now supports real-time trading of more than 80 digital assets. ZB is a professional & safety bitcoin exchange site in the world.

Click here to Exchange

2. Margin

Margin trading is a derivative financial tool for spot trading. Users can borrow digital assets from other users to configure leverage, that will increase returns while taking on the risk of large losses.

Click here to know the Margins

3. Fiat

ZB provides OTC trading service to solve the problem of credit transactions between the two buyers and sellers and improve the funds security. You can quickly trade multiple currencies by OTC trading.

Click here

4. Investment

Lend your free digital assets to margin trading users to earn interest. Platform guarantees low risks and high returns.

Click here to Invest

5. Loan

Stake digital currency to borrow stablecoins, or stake stablecoins to borrow digital assets, allowing withdrawal and which will help you reasonably allocate your digital assets.

Borrow a Loan

Professional Customer Service

Online customer service is available for 24/7

Buy Crypto.

Prompt Alert

In order to prevent others to use telephone, SMS, Telegram, Whatsapp and other ways, falsely using the name of ZB.com to harass our users and even conduct fraud activities, ZB.com has now opened anti-fraud verification channel. When someone contacts you, you can enter the account or number of the one who contacts you on the page for verification. If it shows that’s not official, please guard against risks and timely contact the customer service of ZB.com.

Click here to know the Transaction Fee

Top 80 Traders of Cryptocurrencies in ZB Exchange

Bitcoin NEM HalalChain QunQun
XRP Status Basic Attention Token Synthetix
Dogecoin TRON Deipool ChatCoin
Litecoin Dawn Protocol New BitShares Grin
Tether Centrality Crypto.com Coin 0x
Ethereum Bitcoin SV Golem Unknown Fair Object
Neo Bitcoin Cash HyperExchange Kyber Network Crystal Legacy
EOS Tesra Gstcoin bitCNY
Stellar Union Fair Coin Asian-African Capital Chain LivenPay
Qtum WhiteCoin Commerce Data Connection BitNewChain
Ethereum Classic TrueChain Ether Zero Decentraland
HyperCash Bytom Curve DAO Token Lightning Bitcoin
Aeternity Uniswap Idavoll Network Ti-Value
Dash Polkadot SushiSwap TopChain
OMG Network Cosmos district0x FOMPOUND
Cardano Storj Monero Aave
Filecoin Livepeer v.systems SwftCoin
BitShares Global Utility Smart Digital Token Hyper Pay United Bitcoin
Dora Factory BitKan Chainlink Filenet
ZB Token Ankr Metaverse Dualchain Network Architecture ICON

Click here to know more coins.

Download ZB app

ZB app on Google play

ZB app on Apple App Store


1. How long does it take to deposit the currency?

  • After the block has been confirmed.

2. Why do I withdraw your call to confirm?

  • In order to ensure the safety of users assets, when you withdrawal for the first time, withdrawal large amount, account information change, account abnormal, we will  confirm by phone or email to confirm whether your own operation.

3. What is an API trading?

  • ZB provides users with a powerful and simple API that can help users to access ZB trading system quickly and implement programmatictrading.

4. Why choose the OTC trading service 0n the ZB.com?

  1. Convenient and fast to trade between users.
  2. High asset security and Safe trusteeship.
  3. Provide multiple cryptocurrencies to meet the demand for the customers’ need.
  4. Professional high efficient team can solve the problem immediately.

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